** In order for an NBCU SSO account holder to properly log in their FineCut account details must match the details in the SSO GAL profile - this is how to check:
On occasion a persons name will change and we will need to update their account in FineCut.
For an NBCU SSO based user logging in via SSO their FineCut account e-mail address and SSO need to match their e-mail address and SSO listed in the GAL.
When reviewing someone in the GAL to determine their correct (MAIN) e-mail address click on the "Details" tab which will display their Proxy Addresses. The correct address that should be used is the one indicated by "SMTP:"
Please sign in to leave a comment.