Change Playback Mode in Web Viewer

The default for the Web Viewer is to play each video within a folder continuously. To change this, complete the following steps in each of your browsers on the Web Viewer (

  1. Play a video from a folder that has multiple items
  2. Click the "1 of ..." icon in the upper left corner 

  3. Scroll to the bottom of the list and drag the Playback mode bar from Continuous to Single or vice versa

This change will then be applied for all of your folders within the Web Viewer for that browser. Please note this will need to be changed in each of your browsers and the iOS app (see article Change Playback Mode for the iOS app instructions).

Below is what will appear when a video concludes, based on your Playback Mode setting:

  • Playback Mode = Continuous (last item in list)
  • Play Mode = Continuous (in the middle of the list)
  • Play Mode = Continuous (last item in list)
  • Play Mode = Continuous (in the middle of the list) 
Was this article helpful?
0 out of 0 found this helpful
Have more questions? Submit a request


Powered by Zendesk