User Management: Bulk User Import

We are able to import a large list of users on the backend.

Please complete the attached template and send the completed spreadsheet to our Support team with "Bulk user import request" in the subject line along with any background information on the request. Someone from our Support team will contact you when complete.

The attached spreadsheet includes the following information:

  • username (email)
  • email
  • first name
  • last name
  • (optional) group 1 name*
  • (optional) group 2 name*
  • (optional) notification file/folder
  • SSO ID
  • Company
*Group name corresponds to the Airship group to which a given user should be assigned. Please create these groups prior to submitting your bulk upload request.
Please ensure the first four bullets are complete prior to submitting to our team.
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