If you experiencing problems with playback, please submit a playback log so the support team can investigate.
- Open Settings
2. Select More from the More section.
3. Open Log from the Logs section.
4. Tap email icon and a pre-populated email will be generated including log info.
5. Add FineCut.firstname.lastname@example.org to the "To" line and hit send (while keeping mediafly.com email)