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Submit a Playback Log from Web Viewer

This document outlines how to submit a Play Log when a user is experiencing a problem with playback in FineCut Web Viewer (https://finecut.nbcuni.com). 

  1. Right click the video player                   
    SubmitPlaybackLogs.jpg
  2. Enter as much information as you can in the text box including browser, operating system, and network connection.
  3. Click Submit 

 

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